By using Phosphoros services, you ("Customer") agree to these Terms. "Phosphoros" refers to Phosphoros, a Washington D.C.-based company. These Terms govern all subscriptions, managed services, and professional engagements.
Phosphoros provides managed AI services including AI Teammates, Content Intelligence, Security Intelligence, Operations Intelligence, Compliance Intelligence, AI Training & Enablement, and Custom Enterprise AI. Specific deliverables, SLAs, and pricing are defined in your Order Form or subscription plan.
Your content is yours. All documents, data, and materials you provide remain your property. AI-generated output produced for your account is owned by you upon delivery.
Phosphoros retains ownership of its platform, AI infrastructure, training methodologies, and proprietary systems. Nothing in these Terms transfers ownership of Phosphoros IP to Customer.
Both parties agree to hold each other's Confidential Information in strict confidence. "Confidential Information" includes business strategies, technical systems, pricing, customer data, and any information marked confidential or that a reasonable party would understand to be confidential.
Phosphoros acts as a Data Processor for customer content. We process data only on your instructions and never for our own commercial purposes. A full Data Processing Agreement (DPA) is available at [email protected] and is automatically included in Scale and Enterprise contracts.
Phosphoros's total liability for any claim arising from these Terms is limited to the fees paid by Customer in the 3 months preceding the claim. Phosphoros is not liable for indirect, incidental, consequential, or punitive damages.
Service credits under the SLA are Customer's exclusive remedy for service failures and do not increase the liability cap.
Phosphoros warrants that services will perform materially as described in the SLA. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.
AI-generated content may contain errors. Customer is responsible for reviewing outputs before use in regulated contexts (legal, medical, financial advice).
These Terms are governed by the laws of the District of Columbia. Disputes shall be resolved by binding arbitration under AAA Commercial Rules, conducted in Washington, D.C., except that either party may seek injunctive relief in courts of competent jurisdiction.
We'll provide 30 days' notice of material changes via email. Continued use after the effective date constitutes acceptance. For Enterprise customers with signed Order Forms, changes require mutual written agreement.
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